How do I place an order?

Orders are placed online via our website, whereby we provide a safe and secure shopping environment for our customers.

Is it safe to order online?

Yes. At Uqique, you can be assured that we offer a safe and secure online shopping experience. Our online store’s shopping cart is powered by the popular WooCommerce, and all payments are processed by PayPal. We do not stored any of your credit card information. All major credit and debit card payments such as Visa and MasterCard can be accepted via PayPal.

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal offers faster, safer and easier checkouts and promises to keep transactions and financial information secure and safe. Your financial information is always kept private by PayPal, and it is not shared with the merchant every time you make a purchase.

How do I register an account?

Follow these 2 simple steps to create an account: Click on “Login/Register“, you can either register a new account with your email address or connect directly with your social network accounts -> Fill in your particulars and submit.

How can I make changes to my order or cancel my order?

You can contact us as soon as possible and we will be happy to assist you. We will try to accommodate any changes if the order has not been processed or shipped.

How can I track my order?

Once your order has been shipped, we will notify you through email and provide you with the shipping information. You can also check on your order status inside your account.

I have received an incorrect or defective item?

We are very sorry for this. Please contact us and return the item to us following the same procedure as stated in our Returns Policy.

How do I know when there is a promotion or sale?

The best way to be notified is via our newsletter, and our Facebook page. Be sure to sign up our newsletter and “Like” us on Facebook!

How can I clean up and remove those unwanted fizzling noises in the background of my recordings?

There are times when you have found that either your headset or laptop microphone keep giving out the irritating little hiss and click sounds, this little trick could save you a lot of frustration. You can easily learn how to remove these background noises and make your voice sound better in only a few simple steps. Click here to download the guide.

If you can’t find the answer to your questions on this page, please contact us for support.